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The Critical PulseThirty-Six Credos by Contemporary Critics$
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Jeffrey Williams and Heather Steffen

Print publication date: 2012

Print ISBN-13: 9780231161152

Published to Columbia Scholarship Online: November 2015

DOI: 10.7312/columbia/9780231161152.001.0001

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“All Things Visible and Invisible”

“All Things Visible and Invisible”

Believing in Higher Education

(p.74) 9 “All Things Visible and Invisible”
The Critical Pulse

Michelle A. Massé

Columbia University Press

This chapter discusses the issue of service in higher education. It argues that service all too often remains a point of blind faith, a ritual in which many professors deeply believe, but which does not seem to be institutionally answered in the same way as research and teaching. Service has also increased for all professorial faculty: there are fewer professors at the same time as there is more work to be done. As institutional service obligations mushroom due to changing accreditation criteria, outcome assessment, posttenure review, and an increasing reliance on corporate management models, the number of tenured and tenure-track faculty who can do these jobs has shrunk by one-quarter to one-half at many schools. In addition, the expansion of interdisciplinary programs and centers is often followed by the draining reality of zero staff support.

Keywords:   higher education, professors, service, research, teaching, institutional service

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