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Learn or DieUsing Science to Build a Leading-Edge Learning Organization$
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Edward Hess

Print publication date: 2014

Print ISBN-13: 9780231170246

Published to Columbia Scholarship Online: November 2015

DOI: 10.7312/columbia/9780231170246.001.0001

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PRINTED FROM COLUMBIA SCHOLARSHIP ONLINE (www.columbia.universitypressscholarship.com). (c) Copyright University of Minnesota Press, 2022. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in CUPSO for personal use.date: 30 June 2022

Creating a Learning Environment

Creating a Learning Environment

(p.45) 5 Creating a Learning Environment
Learn or Die

Edward D. Hess

Columbia University Press

This chapter focuses on one key component of a High-Performance Learning Organization (HPLO): the right environment. Having the right people with the right learning mindsets is necessary but not sufficient to be an HPLO. Those people need to be in the right environment that enables and promotes learning. The right environment is more than just having a learning culture; the culture has to be supported by an infrastructure that includes particular leadership behaviors, human resource policies and processes, and measurements and rewards that together enable and promote good learning behaviors. This chapter describes a systems approach to learning that focuses on enabling and driving learning behaviors at all levels of an organization: employees, managers, and leaders. It also presents research in education and business that helps further define some of the key ingredients of a good learning environment. Finally, it looks at two companies that are admired for their consistent high performance and innovation and which owe their success to high employee engagement and high learning: IDEO and W. L. Gore & Associates.

Keywords:   learning, High-Performance Learning Organization, employees, managers, leaders, learning environment, performance, innovation, IDEO, W. L. Gore & Associates

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